I want to start telling all these companies to leave me the f*** alone. I bought their product and I didn’t complain I didn’t return it. Isn’t that good enough for them??

  • blarghly@lemmy.world
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    5 hours ago

    Because at some point someone said “if we have multiple ways to get in contact with our customer, we’ll be able to tell them about problems with their order faster.” And then it became industry standard, and everyone upstream of the order also wants a phone number, and so if you don’t put a mandatory phone number field in your form anymore, all the other ecommerce developers will laugh at you and call you mean names.