Google pivoting Gemini toward mental health feels like a rerun of every tech company that discovered anxiety in the boardroom. The track record for AI therapy bots resolving anything beyond mild advice-line stuff is thin, and the liability questions alone should make any product team think twice. What’s the actual failure protocol when someone in crisis gets a confidently wrong response?
Google pivoting Gemini toward mental health feels like a rerun of every tech company that discovered anxiety in the boardroom. The track record for AI therapy bots resolving anything beyond mild advice-line stuff is thin, and the liability questions alone should make any product team think twice. What’s the actual failure protocol when someone in crisis gets a confidently wrong response?